FAQs

GENERAL

Is this a subscription box/gift basket?   

No, this is a one-time gift box that will last the recipients weeks-to-months.

 

Are the boxes customizable?

Not at this time.

 

Do you have Sympathy boxes for other age groups?

Not yet, but the Perfect Friends are working on other sympathy gift boxes to meet the needs for different difficult life circumstances. Please continue to check our site for updates.

 

Are all products included safe to use?

Yes. They are safe to use. Please take a look at the manufacturers suggestions for the use of each product.

 

SHIPPING

 

How long does shipping take? 

We have a few shipping options so you can get Good Grief delivered as close as possible to your desired delivery date! If you have Amazon Prime, your recipient will get their box within their delivery parameters.

 

Do you have same day delivery?

We do not offer same day delivery at this time.

  

I provided the wrong shipping or billing address at checkout, how do I change this?

Please contact us as soon as possible at info@perfectfriendsgifts.com and we will try to remedy the situation. Please note that if too much time has elapsed between placing your order and realizing your mistake, we cannot guarantee that it hasn’t shipped yet.

 

Do you put receipts in the packages?

Absolutely not! Since our packages are sent as a gift in trying times, the recipient will not see any details about your order. However, you will get a confirmation email and receipt with your order.

 

What is your refund policy?

All sales are final, but we know that your recipient will love your thoughtful gift to them.

We aim to be the Perfect Friends and make sure that your recipient is happy with your gift to them.  Please note: We cannot exchange items, however, if any of the products are damaged or spoiled, please contact us.

 

There is a problem with my order.

Please contact us at info@perfectfriendsgifts.com

 

How does the recipient know who the Box came from?  Can I customize a note?

We offer a personalized card with purchase via Shopify, but not through Amazon.

If you purchase Good Grief through our Shopify link, you will be able to send your recipient a personalized note card that will be the 1st thing they see when they open the Good Grief box.

If you purchase Good Grief through our Amazon link, the sender will be identified on the package, and you’ll be able to write something in the Amazon “note’ space as you are placing your order with them, but you won’t be able to send them a personalized note card. 

 

PRODUCT INFORMATION

What are Flower Essences?

Flower essences are a system of healing based on the properties of many wonderful plants and flowers.  Flower essences are liquid extracts used to address profound issues of emotional well-being, soul development, and mind-body health.

Essential oils are produced from large quantities of plant material, the flowers, roots, seeds, or bark, depending on the location of the volatile oils in the plant. Steam-distillation is the most common extraction method. With flower essences, only the flowers are used and in a very small quantity. The vibrational imprint of the flower is extracted in water, which is then further diluted. Thus essential oils are a physical extract and flower essences are a subtle energy “extract.”
The original Bach Flower remedies have been a trusted name for over 80 years for its natural non-addictive remedies for stress, fears and other emotional imbalances that can be at the root of health problems.  The original Bach Flower remedies are harvested and processed from flowers growing in the same fields in England where Dr. Edward Bach discovered them.  

 

What is the difference between flower essences and aromatherapy oils?

The most significant difference is that essential oils have definite aromas;  flower essences do not.  Flower essences are safe and gentle to use whether taken internally or used on the skin.  

Flower essences and essential oils are very complimentary to each other in healing work.  While both affect the mind-body continuum, they work from opposite pathways.  Essential oils enter through the senses to reach the soul, while flower essences impact the subtle energy fields of the soul to affect physical well-being.